Our Terms Of Business

Our website address is: https://sweet-topia.co.uk

Emails

We will automatically send customers a follow-up emails with an invitation to submit a review. There is an opt-out option.

Payments

All payments are to be made at the time of placing the order. We accept cards  as well as PayPal.

Turnaround

Our despatch day is on Fridays and our turnaround is 10 – 14 days excluding Sundays.

Tracking information will be updated on Friday afternoon for you to track and tease your taste buds.

Postage

All postage will be signed for and tracked, for the safety of ourselves and the customers goods.

All our jars are made from recyclable plastic, this is to refrain from any breakages when posting goodies. Not forgetting that it is better for the environment

Either the Post Office or a Parcel delivery service will be used on each order.

No Refunds due to personalisation and product type.
Please await for the update of all tracking numbers via PayPal, before sending us an email regarding your order.

After the order has been made, there can be no changes be made or allocated, apart from the choice of sticker.

  1. If the required delivery address, is different to the purchasers address, please ensure that you provide it at checkout.
  2. We  cannot be held responsible if you fail to do this and the item(s) are delivered to the account address. Should you wish to order more than one product and have each one delivered to a different address, please enter each product as a seperate order and follow 1. above.

Personalisation?

Each jar comes with a choice of sticker, and gift wrapping

Gift wrapping is wrapping the jar(s) to present to someone and is an optional extra.

If you wish to include any Personalisation or Gift Wrapping, please enter the requirements into the relevant box in the Checkout. No minimum or maximum of characters for any gift messages, please include names underneath the message.

Contents

Each jar will contain a mixture of (Any declared allergies may dictate the actual contents) and subject to availability; and based upon the selected Theme. These will change during the course of the year and we cannot guarantee the actual contents:

  • – Liquorice Mixture
  • – Sherbet Lemons
  • – Mintoes Mints
  • – Toffees
  • – Jelly Belly Jelly Beans
  • – Bon Bon Assortment
  • – Fruit Salad
  • – Blackjacks
  • – Flying Saucers
  • – Rainbow Belt
  • – Aniseed Balls
  • – American Hard Gums
  • – Minstrels
  • – Maltesers
  • – Cola Bottles
  • – Peach Rings
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